1. Open the scanner and verify permissions
Tap the Scan tab in the bottom navigation bar. If the camera prompt is blocked or denied, the screen will guide you to permission recovery before any scan can happen.
If you entered the scanner from another route, use the back action to return to the correct organizer context after the check-in run.
2. Scan and read the result state carefully
When a QR code is detected, the app pauses briefly while verification runs. A valid ticket shows a success state, while invalid or failed checks return a clear error message.
The app also stores a short recent-scan history so staff can confirm whether a guest was just scanned, rejected, or hit a temporary verification problem.
3. Use manual judgment only after the platform result
The scanner is the first decision-maker, not a ceremonial step. If a guest fails verification, read the returned message before overriding anything in person.
Keep a stable connection whenever possible. Real-time verification is strongest when the device can confirm ticket state against the server immediately.
Checklist
- - Camera permission confirmed before doors open
- - Door staff know the difference between invalid and error states
- - Recent scan history checked before rescanning the same guest repeatedly